We brought in Eloqui to make our team more effective and persuasive communicators. We are always looking for ways to be more clear and influential and become a trusted advisor to every customer. Particularly, we saw opportunities to improve our customer service interactions, which were mostly over phone, email and online chats...
In three sessions, Deborah and David made a lasting impact. They gave our staff confidence. They taught them to tell stories. And they made the training fun, which was a big deal since the sessions were held on Saturday.
I sought out Eloqui because I have personally benefited for years after adopting the Eloqui method that I learned as an investment banker. When I started my own company, I had a desire to share those same advantages with my team.
From where I sit, the Eloqui training was the single most effective and important “course” I have sat through in my 25-year career… When it comes to practical skills, Deborah and David’s methods are where the rubber meets the road. They know all of the tricks of the trade (what role to play, persuasiveness, how to engage people, closing, etc.) and really teach each person how to be a significant and effective communicator.
I wanted to let you know that I have heard from most all participants in the Own the Room training, and they are giving you rave reviews. In fact, I have never seen the response across the board on any other program of this type that has been provided to help them grow professionally.
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